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EFFECTIVE ORAL COMMUNICATION
AT WORKPLACE |
23rd & 24th February 2012
Venue : Dunville International, Penang |
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INTRODUCTION
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It cannot be denied that good communication skills and the ability to speak and write effectively will be of a great advantage to anyone at workplace as they are ‘mirrors’ to the organization in which they work for. As such, it is essential for them to project professionalism in communicating be it with customers or with colleagues.
This comprehensive 2-day workshop will help to enhance the participants’ grammar and oral communication skills effectively. |
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TARGET AUDIENCE
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Managers, Section Heads, Supervisors, Executives and all those who would like to enhance their business communication aspect to the lower intermediate level. |
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COURSE OBJECTIVE
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The program will help the participants to:
•To enhance the English language proficiency level of the participants in order
to enable them to carry out their respective roles and responsibilities effctively.
• To equip the workforce with a range of functional varieties of the English language used in a working environment context. |
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COURSE CONTENT
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| MODULE 01: |
• Introduction
• You and your company |
| MODULE 02: |
• The Workplace
• Communicating at work
• Reading: Brief job profiles |
| MODULE 03: |
• Graphs & charts
• Reading: Production figures
• Listening: Plotting points on a graph |
| MODULE 04: |
• The Product
• Description of a simple process
• Talking about processing |
| MODULE 05: |
• Requesting/responding to requisition for information
• Accepting and rejecting |
| MODULE 06: |
• Describing processes/procedures
• Giving instructions and warnings |
| MODULE 07: |
• Explaining faults and work charts
• Render progress reports |
| MODULE 08: |
• Grammar review
• Adjectives
• Kinds of adjectives
• Position of adjectives
• Order of adjectives of quality |
| MODULE 09: |
• Grammar review
• Adverbs
• Kinds of adverbs
• Form and use
• Formation of adverbs with ly |
| MODULE 10: |
• Presenting a product
• Making a formal presentation
• Describing a new product
• Asking about details |
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SPEAKER’S PROFILE
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QUAH LIAN CHIEW
Mr. Quah is an experienced English teacher. He has proven himself to be an extremely competent and dedicated teacher.
His teaching methodology combines solid language work with a focus on creating opportunities for the students to practice their language skills in a supportive and controlled environment.
Ability to analyze issues and problems, integrate ideas and make organised presentations.
Experienced in English teaching from basic to advanced level encompassing the following faculties :
• Conversational English – treatment of pronunciation, intonation and rhythm
• Structural and Functional English – covering grammar, vocabulary, phrasal verbs andidioms.
• Business English – involving Business communication and writing
• English for factories – emphasis on formal spoken English for Business purposes.
• Past experiences at Nortel, Motorola, Shinca, Fujikura, Choo Lek, Northern Steel, Eng Teknologi,
Interquartz, Plas Industries, etc. |
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COURSE FEES
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HRDF – SBL Application (100% reimbursement)
Normal Fees
RM390 per person
(Inclusive of materials, tea breaks, lunch and certificate validated by SWAN TRAINING INSTITUTE, IRELAND )
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We can run this course in-house for your employees. For the a detailed training proposal, please contact us by e- mail program@dunville.com.my or call 04-2293900 / fax 04-2293894.
Terms and Conditions of Seminar
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Registrations will only be confirmed upon payment. |
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Please make cheques payable to Dunville Training Centre Sdn Bhd and bank in or direct digital bank transfer payment to Hong Leong Bank 26300000560 |
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Payment must be received at least 7 days prior to the seminar date. |
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There will be no refund for cancellation. However, replacements are welcomed. |
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The organizer reserves the right to make any amendments and / or changes to the seminar programme, venue, speakers replacement and or topics if warranted by circumstances beyond its control. |
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