• Dunville Past Events •     THE HERO'S WAY 31st October - 1st November 2013 Time : 9:00 am - 5:00 pm Venue : Royal Chulan Hotel, Kuala Lumpur DISCOVERING YOUR OWN LEADERSHIP IDENTITY for ENDURING PERSONAL and ORGANIZATIONAL GREATNESS "Passion stems from the absolute belief that your actions may present an opportunity to "Become" something more than you already are. To Lead, we must manifest an environment to turn these beliefs into reality." - Arthur Carmazzi INTRODUCTION The decisions we make as a Leader are the essence of what inspires or dis-empowers others. Our ability to Lead Intelligently in the face of frustration and unrealized expectation creates an environment where highly effective people will enjoy their work. This ability to consciously decide to "Act" intelligently and cultivate a Leadership Enriched environment instead of "React" to events and circumstances is what we call, "The Hero’s Way". Based on Directive Communication Psychology and associated case studies, this workshop provides an awareness of ourselves and how our reactions affect our environment. It provides a psychological platform to make more intelligent decisions to affect our environment for our desired results.   COURSE OBJECTIVE Discover the issues within the organization that prevent a greater organizational culture and provide clartity and experence within a workshop environment to assist leaders to reflect, understand and take action on solving these issues. The program objectives are met through an Experiential Process applying an intersection of the psychology of self and group dynamics. Using a hands-on, action style of training, cutting edge methodology and DC training tools, participants will get real clarity of who they need to become as leaders, the structures they need to nurture, and the working environment they need to create to bring out the best in others and themselves. A successful participant will be able to: • Use Culture Based Leadership to affect cooperation between organizations/ business units. • Affect the perceptions of others to gain more unity across both organizations. • Understand how personal action affect the organization and its culture and make required changes. • Have improved leadership skills that are specific to their own refined character. • Increase communication and productivity in themselves and those around them. • Bring out Leadership qualities in subordinates and peers. • Raise the standards of the people through culture. • Increase drive and affect competence to nurture more personal success through work. • Overcome resistance to change and induce empowerment. • Create positive change in the environment by making small changes in their behavior that will show immediate results in fulfillment at work. • Truly believe they have the ability to make a difference in their leadership ability to influence corporate culture and act on it. • Sustain behavior modification by creating a structure that associates their visible results from their modified actions, to their personal success and emotional gratifications across their life.   COURSE OUTLINE Day 1 Foundation of group dynamics psychology • Introduction to Directive Communication Psychology • Perception vs. Reality • Foundations in Subjective Reality • Foundations of frustration • Principles of Group Motivation • How you are affecting the people you work with • Change and its impact on Teams and Departments • The effect of Johor Port’s Goals and Missions on the organization’s Identity • World of work map – start solving problems now   Your Role as a Leader • The psychology of being competent • The roles of a competent Manager • How your decisions can create problems • How to identify the root cause of problems you make • How your behavior affects people around you • How small modifications in behavior can make big changes in your role as a Manager • Proactively identify ways to contribute to Johor Port’s Goals and Missions   Understanding how focus will affect competency • The RAS • Why you stay awake – the brains mechanism • How you can learn more and teach better • Why focus can kill productivity or increase motivation   Foundations in Blame • Why you need to be right • How your brain gets in the way of making intelligent decisions • Breaking through perception for effective problem solving • Brain radar – how to control it to get more personal responsibility for achieving outcomes • Finding encoded assumptions that are preventing you from being at your best • Understanding the “Reaction” and its effects on cooperative work relationships • How you are affecting people around you NOW! • The effects of Blame on Corporate Culture • Changing the system and adapting as circumstances and priorities change • The No Blame campaign and how it will improve personal leadership competence and communication   Rules of Engagement – automatic reactions to broken realities • Assessing your own Encoded assumptions • Cultivating cross reality vision • Personal reactions • Reaction effect on organizational culture, effectiveness and success • The Objective Focused culture – how the common (Ideal Environment) vision can affect saving time, energy and recourses by focusing on the objective instead of the process • Leading intelligently – redirecting reactive behavior • How to Stop ReActing so we can focus on facts and solutions and being able to understand the nature of problems, goals and policies so we can Act Intelligently and deliver a better result   Understanding your Peers, Superiors and Subordinates • Cause and effect – your reactions affect your evaluations • Using focus to create rapport • Working with managers to improve the work environment • Finding and focusing on the common vision with management • Communicating with purpose • World of work map – how can what you learned so far solve your problems   The Emotions in working with teams • Team dynamics • The ice berg perception • Pyramid of commitment – the evolution of being proactive • The 8 emotional drivers • Team project simulation- see emotional drive in action • Motivating yourself • Motivating others   Needs sucking, the Managers trap • 3 laws of motivation • The easiest way to de‐motivate an individual • Effects of need sucking on your team • Stopping the need sucking epidemic • World of work map – how can what you learned so far solve your problems   Hypnotic Learning Session Conclusion Day 2 Presentations from Previous day   Organizational Communication Assessment • Leadership Communication effects on the organization • The Colored Brain Communication model for better listening, support, collaboration, and success in task completion • Colored departments and miscommunication • Organizational Communication gaps – listening across colors and value the input of others • Leadership Communication Gaps • Gaps in expectations • Gaps in group cross hierarchy communication   Using the Colored Brain Communication Inventory (CBCI) • Knowing your colored brain • Understanding the results • Identifying your communication flexibility   The Colored Brain insights to stimulate organizational alignment • Nurturing Acceptance of multiple perceptions • Linking communication to purpose • Directing colors to greater synergy • Accessing greater Colored competence • Using colored brain for more effective leadership   Understanding organizational color dynamics and how to influence them • The power of colored teams – applying colors to effect clarity and better outcomes • Colored business game • Accessing the power of the individual employee for more colored effectiveness • Applying this information to action plans and sound decisions based on Team member colored communication and inputs • Creating an organizational communication action mind mapto support group goals • Creating your own colored Time management system and understanding the “Time” processes of others   Colored Brain as a Catalyst for Changing Departmental Culture • Showing Success in advance • Getting others involved • Showing instant results • World of work map – how can what you learned so far solve your problems   Creating Your Leadership Identity • Your inspired environment • Your inspired identity • You ideal leadership characteristics • Your ideal leadership values • Your ideal leadership objectives • Your ideal personal leadership alignment with the organization • Using the environment dolls • Drawing you ideal leadership identity • Your leadership guiding principles • You dictionary definition • Hypnotic infusion of your ideal leadership identity that makes timely leadership decisions with conviction and does not second guess the decision without very good new information • Using the new Leadership Identity and the DC psychology of group dynamics to identify sources of facts and information to be able to understand the nature of the problems and make intelligent decisions that will affect group goals and culture.   Four steps of Powerful Leadership Decisions using Directive Communication • Making identity based leadership decisions • 5 factors of identity based decisions • The AWESOME power of identity based culture and objective focused decisions   Making a Difference Lessons from the Monkey King   Hypnotic Learning Session Conclusion   PROGRAM TAKEAWAYS LEADERSHIP TOOLS : a) CBCI cards   b) CBCI Assessment   c) Monkey King Leadership Map   d) Human Drivers Challenge   e) Environment Dolls   f) Choudhury Mind Maze   g) Map of Work COURSE MATERIALS CASE STUDIES POST PROGRAM FOLLOW UPs ONLINE SUPPORT on DC’s website with latest updates and articles by Arthur Carmazzi on Leadership.   THE RESULT Participants gain superior Personal and Organizational leadership Skills by identifying and building on their current strengths and personal motivations.   Hero's Overcome Blame Apathy or Low Motivation Reactive not Proactive Low Trust Fear Average Personal Effectiveness & Success Working in Silos Low Initiative Low Cooperation Little Personal Fulfillment or Engagement   WHO ATTENDS THE HERO'S WAY WORKSHOPS   WHAT DO OTHERS SAY ABOUT ARTHUR CARMAZZI’S PROGRAMS "Arthur's Directive Communication programs have helped leadership at SingTel excel in creating a supportive and effective work environment. The results show up in the greater interest that the different departments have taken in each other and in generating increased synergy and better communication across departments. This has positively affected the over all efforts towards our objectives. We have used Arthur a number of times because Directive Communication methodology and tools have been found to work for us!" Eugene Tan - SN Training Manager ( SingTel )   “It has been a very enriching and learning experience for me and I have learnt to see things in a different perspective now.” Johann D'souza - Hygiene Officer ( Emirates Marina Hotel & Residence )   "Arthur’s Directive Communication programmes have made a noticeable impact here at MTV. Our managers and staff have shown measurable results in their productivity and in their ability to minimize conflict. In our follow-up sessions, each demonstrated a greater aptitude in bringing out the best of themselves and their colleagues." Feline Chua - Director of Human Resources ( MTV Asia )   "The program was very much in line with conquering challenges in our day-to-day operation and your timing was excellent. People could really relate to your stories and exercises for cultivating a greater service attitude, and you did a great job “taking them there”. Most of my people including myself had fun and got real value. The brain color exercise was excellent for really understanding our communication." Charles de Foucault - General Manager ( The Ritz-Carlton, Seoul )   "I was impressed about the research you did on our company. You have successfully nailed quite a lot of issues on the head and have made many in the audience suddenly aware of possible causes of their communication or relationship problems. Most importantly, you did it in a light, amusing way that took tension away from a potentially embarrassing or tense situation. We all enjoyed it even as we realized our faults!" Khatimah Mahadi - Vice President ( Citibank Malaysia ) COURSE LEADER   Arthur F. Carmazzi   Arthur F Carmazzi is senior consultant, trainer, advisor and mentor within the areas of Change Leadership and Leadership Development, Organizational Development, and Corporate Culture Change.   Ranked no. 1 in Asia and No. 9 in the world as a Leadership Guru by Gurus International, Arthur F. Carmazzi has more than 23 years of experience specializing in psychological approaches to persuasion and culture transformation within organizations. He is a renowned speaker in the Asian Region and is the founder of the “Directive Communication” methodology. Directive Communication™ (DC) is the revolutionary and highly effective psychology based workforce transformation methodology founded by Arthur F. Carmazzi.   Arthur has advanced the Corporate Training industry with innovative experiential techniques that have been acknowledged by some of the world’s greatest organizations. He is the bestselling co-author of “The 6 Dimensions of Top Achievers”, and the author of “Identity Intelligence”.   Arthur is the developer of the CBCI (Colored Brain Communication Inventory) profiling tools used for “Psycho-Productivity” management. This tool has been implemented across a variety of HR and Leadership disciplines by numerous multinationals to generate greater efficiency of human capital.   Arthur’s current area of concentration is in the creation of highly productive corporate cultures. His work in applying the Directive Communication discipline to organizations has enhanced departments in Multinational as well as local companies through attitude enrichment as it relates to productivity, leadership, and customer service. Using psychology to inspire ownership within the individual, team, and organization, Arthur has been able to set the emotional and decision-making base for optimizing people skills, enabling organizations the ability to specifically and positively direct enthusiasm and action for the company’s brand values and mission.   As the former Regional Director for the Grail Corporation (Asia), a US based consulting firm, he discovered that having skills and strategy were not enough to really change the course of an organization. And even when consulting strategies were put in place, they just took too long to really make the difference. So using his background in Psychology, he was able to make distinctions and design strategies that created lightning fast attitude changes within his own staff and those of its clients. Grail made a difference in the profitability of organizations like Samsung Electronics, Samsung Engineering, Kodak (Korea), Hansol Jeji, Shinyong group, and the Paradise group   His global Clients often establish long-term programs with him and his group of experience rich DC Psychology licensees within the “DC 360 Total Organizational Development” framework for Objective Focused training and people development. Directive Communication™ (DC) is the revolutionary and highly effective psychology based workforce transformation methodology founded by Arthur F. Carmazzi.   Arthur currently works with multinationals like Nestle, Guinness, Merrill Lynch, Maybank, Singapore Telecom, Bloomberg, Mediacorp, Citibank, Bristol Myer… and the list goes on. He has worked for the Singapore, Malaysian and Korean Governments and is regularly sought after as a guest on talk shows, radio, and has been written up as “One of the best business speakers” by the Singapore Straits Times.     COURSE FEES HRDF-SBL KHAS Claimable Early Bird (Register by 15th September, 2012) RM 2600 per person (Inclusive of materials, tea breaks, lunch and certificate of attendance) Normal Fees RM2800 per person   We can run this course in-house for your employees. For the a detailed training proposal, please contact us by e- mail program@dunville.com.my or call 04-2293900 / fax 04-2293894. Terms and Conditions of Seminar • Registrations will only be confirmed upon payment. • Please make cheques payable to Dunville Training Centre Sdn Bhd and bank in or direct digital bank transfer payment to Hong Leong Bank 26300000560 • Payment must be received at least 7 days prior to the seminar date. • There will be no refund for cancellation. However, replacements are welcomed. • The organizer reserves the right to make any amendments and / or changes to the seminar programme, venue, speakers replacement and or topics if warranted by circumstances beyond its control. < Back to Past Events   HOME | ABOUT DUNVILLE | TRAINING | PROGRAMME | EXECUTIVE EDUCATION | TEAM BUILDING | PMP | PUBLIC PROGRAM | CLIENTS | CONTACT | SITEMAP Dunville International © All Rights Reserved