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EFFECTIVE BUSINESS WRITING
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9th & 10th September 2014
Time: 9:00am - 5:00pm
Venue : The Gardens Hotel, Mid Valley
Call us at 03-7493 5090 or email : infokl@dunville.com.my
Closing Date : 26th August 2014
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INTRODUCTION
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This program is for participants with a basic business English. The training approach will be providing the participants with lots of learning activities and language games in a creative and enjoyable environment. The training will be supplemented by the following methods:-
a) Lectures
b) Video / Cassette / CDs viewing
c) Role plays
d) Group Discussions
e) Assignments |
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TARGET AUDIENCE
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• Employees earmarked for promotion and retention
• Executives, Supervisors and all those who are interested in enhancing their business communication skills |
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COURSE OBJECTIVE
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• Identify different parts of simple sentences in terms of grammatical structures.
• Identify each sentence in terms of the eight parts of speech in English.
• Use simple and appropriate sentences while talking to colleagues and customers.
• Use the present simple tense and the present continuous tense correctly and accurately and understand the major situations in which other tenses are used.
• Write simple and understandable letters/e-mail that can convey meaning clearly to the readers.
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TRAINING METHODOLOGY
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| Highly interactive, interspersed with role plays, language games, group work, discussions and presentations pertaining to actual workplace scenarios. |
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COURSE CONTENT
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| MODULE 1 : |
Using Effective Language For Business Writing - I
• The Basic Rules Of Writing Well: Accuracy, Brevity And Clarity
• The Importance Of Appropriate Style And Tone
• Parts Of Speech And Sentence Construction
• Effective Use Of Paragraphs
• Using Punctuation To Help Understanding |
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| MODULE 2 : |
Using Effective Language For Business Writing - II
• Writing In The Active Voice And Passive Voice
• The Common Grammatical Errors
• The Importance Of Appropriate Style And Tone
• Practical Exercises And Action Planning |
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| MODULE 3 : |
Writing To Communicate
• Your Role In Writing And Editing
• Conveying A Professional Image Of Yourself And Your Organization
• Using Plain English |
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| MODULE 4 : |
Letter Writing
• Using A Systematic Approach – Planning Writing And Editing
• Adapting Style To Different Situations – Accepting And Refusing
Invitations
• Asking For And Giving Information, Getting Action
• Starting And Ending Letters |
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| MODULE 5 : |
Composing Effective E-mail & Memos
• Understanding The Format For Internal Memorandums
• Writing Effective E-mails
• Understanding E-mail Technology And Etiquette
• Avoiding The Common Pitfalls Of Electronic Communication |
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| MODULE 6 : |
Effective Business Report Writing
• Definition
• Importance Of A Report
• Types Of A Report
• Principles Of Report Writing |
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| MODULE 7 : |
Report Layout, Planning And Visualizing
• Business Report / Business Letter
• Comparisons
• Sample Reports
• Planning A Report
• Paragraphing Principles
• Outlining A Report
• Use Of Visual Impact
• The Final Touches To Your Report |
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| MODULE 8 : |
Business Proposal
• Organizing Proposal
• Composing Proposal
• Format And Length
• Direct And Indirect Approach
• Structuring And Choosing The Proper Degree Of Formality
• Components Of A Formal Proposal
• Assignment |
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SPEAKER’S PROFILE
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Steve L. Muhs
Canadian
Qualifications:
• Certificate in TESOL
• BA Language Studies
• M Ed (TESOL)
• PSMB Certified Trainer
Areas of Training:
• Cross Cultural Communication & Awareness
• Accent Reduction & Neutralization
• Successful & Effective Business Writing
• Powerful Public Speaking
• Presentation Skills with Confidence
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Summary of Experience:
Before beginning his teaching career, Steve worked for one of the oldest and most established brokerage houses in Canada. His role within the company was that of regulatory compliance and education.
After realizing his true passion was in education he decided to change his career path and focus more on teaching. This brought him to Malaysia 10 years ago and he has worked within all areas of education here ever since. In this time he has been involved in instruction, training and curriculum development within the education community and the corporate world.
Steve is an enthusiastic and dedicated trainer who operates an active learning environment and always keeps his students amused and challenged. He thrives on challenges and is always looking for ways to make his training better.
With over 15 years of public speaking experience, Steve has a very acute understanding of what is required in order to get ideas across clearly and in an engaging manner. He regularly participates in workshops and training sessions, often giving presentations to upwards of 2000 participants.
Steve is a member of the global community and as such has enjoyed the opportunity to work with and train people from over 30 different countries. During the past 6 years Steve has had the privilege of working with many multi-national organizations, such as Dell, HP, Intel, PETRONAS, GM, Kia, Philips, TRW and many more.
Steve is an excellent communicator and has enjoyed working with a variety of organizations throughout Asia, designing and facilitating courses that have cooperatively met their objectives with great success.
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COURSE FEES
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HRDF – SBL Application (100% reimbursement)
RM 1,580 per person + 1 additional pax FREE!!!
(Inclusive of materials, 2 tea breaks, lunch and certificate of attendance) |
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We can run this course in-house for your employees. For the a detailed training proposal, please contact us by e- mail infokl@dunville.com.my or call 03-7493 5090 or 018-237 4227 / fax 03-7493 5100.
Terms and Conditions of Seminar
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Registrations will only be confirmed upon payment. |
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Please make cheques payable to Dunville Training Centre Sdn Bhd and bank in to Hong Leong Bank 26300000560 |
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Payment must be received at least 7 days prior to the seminar date. |
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There will be no refund for cancellation. However, replacements are welcomed. |
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The organizer reserves the right to make any amendments and / or changes to the seminar programme, venue, speakers replacement and or topics if warranted by circumstances beyond its control. |
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