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EFFECTIVE ORAL COMMUNICATION
AT WORKPLACE
23rd & 24th February 2012
Venue : Dunville International, Penang
INTRODUCTION
It cannot be denied that good communication skills and the ability to speak and write effectively will be of a great advantage to anyone at workplace as they are ‘mirrors’ to the organization in which they work for. As such, it is essential for them to project professionalism in communicating be it with customers or with colleagues.

This comprehensive 2-day workshop will help to enhance the participants’ grammar and oral communication skills effectively.
 
TARGET AUDIENCE
Managers, Section Heads, Supervisors, Executives and all those who would like to enhance their business communication aspect to the lower intermediate level.
 
COURSE OBJECTIVE
The program will help the participants to:
To enhance the English language proficiency level of the participants in order to enable them to carry out their respective roles and responsibilities effctively.
To equip the workforce with a range of functional varieties of the English language used in a working environment context.
 
COURSE CONTENT
MODULE 01: Introduction
You and your company
MODULE 02: The Workplace
Communicating at work
Reading: Brief job profiles
MODULE 03: Graphs & charts
Reading: Production figures
Listening: Plotting points on a graph
MODULE 04: The Product
Description of a simple process
Talking about processing
MODULE 05: Requesting/responding to requisition for information
Accepting and rejecting
MODULE 06: Describing processes/procedures
Giving instructions and warnings
MODULE 07: Explaining faults and work charts
Render progress reports
MODULE 08: Grammar review
Adjectives
Kinds of adjectives
Position of adjectives
Order of adjectives of quality
MODULE 09: Grammar review
Adverbs
Kinds of adverbs
Form and use
Formation of adverbs with ly
MODULE 10: Presenting a product
Making a formal presentation
Describing a new product
Asking about details
SPEAKER’S PROFILE
QUAH LIAN CHIEW

Mr. Quah is an experienced English teacher. He has proven himself to be an extremely competent and dedicated teacher.

His teaching methodology combines solid language work with a focus on creating opportunities for the students to practice their language skills in a supportive and controlled environment.

Ability to analyze issues and problems, integrate ideas and make organised presentations.

Experienced in English teaching from basic to advanced level encompassing the following faculties :
Conversational English – treatment of pronunciation, intonation and rhythm
Structural and Functional English – covering grammar, vocabulary, phrasal verbs andidioms.
Business English – involving Business communication and writing
English for factories – emphasis on formal spoken English for Business purposes.
Past experiences at Nortel, Motorola, Shinca, Fujikura, Choo Lek, Northern Steel, Eng Teknologi,
  Interquartz, Plas Industries, etc.
COURSE FEES
HRDF – SBL Application (100% reimbursement)

Normal Fees
RM390 per person

(Inclusive of materials, tea breaks, lunch and certificate validated by SWAN TRAINING INSTITUTE, IRELAND )
 
We can run this course in-house for your employees. For the a detailed training proposal, please contact us by e- mail program@dunville.com.my or call 04-2293900 / fax 04-2293894.

Terms and Conditions of Seminar

Registrations will only be confirmed upon payment.
Please make cheques payable to Dunville Training Centre Sdn Bhd and bank in or direct digital bank transfer payment to Hong Leong Bank 26300000560
Payment must be received at least 7 days prior to the seminar date.
There will be no refund for cancellation. However, replacements are welcomed.
The organizer reserves the right to make any amendments and / or changes to the seminar programme, venue, speakers replacement and or topics if warranted by circumstances beyond its control.
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