HOME   CONTACT   SITEMAP
• Dunville Past Events •
 
 
BUSINESS ENGLISH for EXECUTIVE LEVEL
22nd & 23rd October 2012
Time: 9:00am - 5:30pm
Venue : Dunville International, Penang
INTRODUCTION
This program is for participants with a basic business English. The training approach will be providing the participants with lots of learning activities and language games in a creative and enjoyable environment. The training will be supplemented by the following methods:-

a) Lectures
b) Video / Cassette / CDs viewing
c) Role plays
d) Group Discussions
e) Assignments
 
TARGET AUDIENCE
Employees earmarked for promotion and retention
Executives, Supervisors and all those who are interested in enhancing their business communication skills
 
COURSE OBJECTIVE
To enhance the participants’ business communication skills
Both written and spoken, through communicative and structural exercises
To enable participants to communicate effectively in English when interacting with customers, superiors and colleagues in the workplace
Participate more successfully in business activities
Expand their professional vocabulary
 
TRAINING METHODOLOGY
Highly interactive, interspersed with role plays, language games, group work, discussions and presentations pertaining to actual workplace scenarios.
 
COURSE CONTENT
MODULE 1 : PRONUNCIATION
MODULE 2 : GENERAL COMMUNICATION CONCEPTS
MODULE 3 : TELEPHONE COMMUNICATION
MODULE 4 : EFFECTIVE TELECONFERENCING
MODULE 5 : TELECONFERENCING PRACTICE
MODULE 6 : ATTENDING MEETINGS
MODULE 7 : USING EFFECTIVE LANGUAGE
Breaking away from habit
MODULE 8 : REPORTING
MODULE 9 : EFFECTIVE PRESENTATIONS
MODULE 10 : EFFECTIVE BUSINESS WRITING STYLES
E-mail : Effective use of e-mail
Effective writing practices for e-mail
E-mail etiquette
Assignment
Memo : Format for writing memos
Assignment
Business Letters : Format for writing business letters
Assignment
SPEAKER’S PROFILE

  Steve L. Muhs
Canadian

Qualifications:
Canadian Institute for English Certificate in TESOL
BA Language Studies
M Ed Teaching English to Speakers of Other Languages

Areas of Training:
Cultural Awareness & Intelligence
Cross Cultural Communication Skills Development
Accent Reduction & Neutralization
Language Teacher Training
Effective Business Writing
General & Advanced Grammar for Business Writing
Effective Public Speaking
Effective Presentation Skills
Assertive Communication Skills

Summary of Experience:

Before beginning his teaching career, Steve worked for one of the oldest and most established brokerage houses in Canada. His role within the company was that of regulatory compliance and education.

After realizing his true passion was in education he decided to change his career path and focus more on teaching. This brought him to Malaysia 10 years ago and he has worked within all areas of education here ever since. In this time he has been involved in instruction, training and curriculum development within the education community and the corporate world.

Steve is an enthusiastic and dedicated trainer who operates an active learning environment and always keeps his students amused and challenged. He thrives on challenges and is always looking for ways to make his training better.

With over 15 years of public speaking experience, Steve has a very acute understanding of what is required in order to get ideas across clearly and in an engaging manner. He regularly participates in workshops and training sessions, often giving presentations to upwards of 2000 participants.

Steve is an excellent communicator and has enjoyed working with a variety of companies throughout Asia, designing and facilitating courses that have cooperatively met their objectives.
COURSE FEES
HRDF – SBL Application (100% reimbursement)

Normal Fees
RM650 per person

(Inclusive of materials, tea breaks, lunch and certificate validated by SWAN TRAINING INSTITUTE, IRELAND)
 
We can run this course in-house for your employees. For the a detailed training proposal, please contact us by e- mail program@dunville.com.my or call 04-2293900 / fax 04-2293894.

Terms and Conditions of Seminar

Registrations will only be confirmed upon payment.
Please make cheques payable to Dunville Training Centre Sdn Bhd and bank in or direct digital bank transfer payment to Hong Leong Bank 26300000560
Payment must be received at least 7 days prior to the seminar date.
There will be no refund for cancellation. However, replacements are welcomed.
The organizer reserves the right to make any amendments and / or changes to the seminar programme, venue, speakers replacement and or topics if warranted by circumstances beyond its control.
< Back to Past Events