Public Training Programme
4th & 5th July 2017
Managing Innovation & Change (KL)
18th & 19th May 2017
Creative Intelligence & Strategic Intuition (KL)
4th & 5th May 2017
Disruptive Innovation (PG)
2nd & 3rd May 2017
Disruptive Innovation (PG)
24th & 25th Apr 2017
A Breakthrough Thinking with TRIZ (KL)
18th & 19th Apr 2017
Creative Intelligence & Strategic Intuition (PG)
12nd & 13rd Apr 2017
Creative Intelligence & Strategic Intuition (PG)
28th & 29th Mar 2017
Disruptive Innovation (KL)
22th & 23th Mar 2017
A Breakthrough Thinking with TRIZ (PG)
20th & 21th Mar 2017
A Breakthrough Thinking with TRIZ (PG)
27th & 28th Feb 2017
Strategic Innovation (KL)
16th & 17th Feb 2017
Managing Innovation & Change (PG)
14th & 15th Feb 2017
Managing Innovation & Change (PG)
11th & 12th Jan 2017
Strategic Innovation (PG)
9th & 10th Jan 2017
Strategic Innovation (PG)
• Dunville Past Events •
14th & 15th February 2017
Time: 9:00am - 5:00pm
Venue : Evergreen Laurel Hotel, Gurney Drive, Penang
Call us at 04 – 229 3900 or 04 – 229 6520 or email : program@dunville.com.my
Closing Date : 2nd February 2017
Companies stumble for many reasons even though they have invested aggressively in technologies, listen wisely to their customers and yet still lost market dominance.
There are times, it is important for organization not to listen to customer, invest in developing low performance product and pursue smaller market segment rather than substantial market.
This program derives a set of designed research and analysis of innovative success and failure in successful companies that leaders/managers can use to judge when the widely accepted principles of good management should be followed when alternative principles are appropriate to sustain corporate innovation.
Executives, Supervisors, Team Leaders, Heads of Department and Managers.
At the end of the program, participants will be able to :

  Explain why sound decisions by great managers can lead firm to failure
Explore under what circumstances new technologies have caused great firm to failure
Examine the failure of firm in the industries with different characteristics
Manage disruptive technological change by creating, sustaining successful change
Deconstruct and visualize the fundamental business model problems
Mastering the skills of disruptive innovators and seeing what’s next
Develop the skills necessary to move progressively from idea to impact
Build innovation skills throughout the organization to result in a competitive edge

Organization’s Dilemma

  • Too Big to Fail
  • What Goes Up Can’t Go Down
  • Competitive Discontinue
  • Zone of Comfort vs Zone of Opportunity

The Competitive Battles

  • Signals of Change
    • Undershot customers
    • Overshot customers
    • Nonconsumers
    • Non market context
  • Competitive Battles
    • Battles between industry
    • Who is doing what others can’t do
  • Strategies choices

Plan for Abandonment

  • Anticipate the continuous loss of competitiveness
  • Acknowledgement of ongoing changes
  • Willing to give up
  • Monitor outside trends

Managing Disruptive Technological Change

  • Give responsibility for disruptive technologies
  • Match the size of the organization to the market
  • Discovering new and emerging markets
  • Appraising organization ability and disability
  • Performance provided, market demand and product life cycle
  • Managing disruptive technological change

Lady Bittleston of Newnham
International HR, Change and Organization Development
Consultant, Mentoring Partnerships Trainer

Eliza enhances leadership competencies in strategic management, performance management, coaching and mentoring staff. She holds an M.A. in Manpower Studies from Birkbeck College, University of London.

Her Leadership Development competencies include training, coaching, mentoring and facilitating diverse audiences in:
Strategic planning, managing complexities and change
Creating conducive climates and engaging staff in learning and knowledge management;
Enhancing managers’ skills in constructive and positive feedback
Serving as coach and virtual mentor to students at the Singapore Management University and the Open University and clients

As Internal Consultant with Esso Singapore, Esso Eastern Inc and Exxon Chemicals, she strengthened teams, facilitated conflict resolution and enhanced Leadership and management capabilities. With Singapore Press Holdings, she managed the HRD function.

Her clients include: ESS (ESPN Star Sports), Sanofi-Aventis Business Development Unit and NUS Graduate School for Integrative Sciences and Engineering (NGS); BP and Allianz Indonesia; Philips; Total Asia Pacific, Tesco, Diageo, Bunzl, Lubrizol, Thermo Electron, JP Morgan, Schroeder’s; Eka Chemicals; American Express, Colgate-Palmolive Thailand, Westin International Asia Pacific; Hyatt Hotel Asia Pacific ;RBS; SC Johnson, Nokia Asia Pacific, Ethiopian Airlines, Deutsche Bank. Eliza developed and implemented workshops in Mentoring Partnership to build skills among mentors and mentees in HSBC and Allied Healthcare and facilitated implementation of Confidence based Learning technology in Euler Hermes. She has additionally been commissioned by Time Warner & Deutsche Bank.

She trained female leaders in Slovakia and the top team of the Ural Bank of Redevelopment in leadership, problem solving and decision making skills. She enhanced coaching skills among pharmacists, Singapore Customs and Singapore Airlines managers. She develops training programs to meet client needs for example, Sun Tzu’s Art of War and Strategic Management for the Singapore Land Transport Authority; Influencing and negotiating to achieve win-win for Applied Materials and People Management skills for Keppel Land. She has taught crisis management for SPRING-SMU Advanced Management Programs, developed a SPRING-SMU Business Culture of SMEs workshop to facilitate adjustment of fresh graduates to SME employers.
HRDF – SBL Application (100% reimbursement)

RM 2,600 per person
(Inclusive of materials, 2 tea breaks, lunch and certificate of attendance)
We can run this course in-house for your employees. For the a detailed training proposal, please contact us by e- mail program@dunville.com.my or call 04-229 3900 or 04-229 6520 / fax 04-2293894.

Terms and Conditions of Seminar

Registrations will only be confirmed upon payment.
Please make cheques payable to Dunville Training Centre Sdn Bhd and bank in to Hong Leong Bank 26300000560
Payment must be received at least 7 days prior to the seminar date.
There will be no refund for cancellation. However, replacements are welcomed.
The organizer reserves the right to make any amendments and / or changes to the seminar programme, venue, speakers replacement and or topics if warranted by circumstances beyond its control.