Public Training Programme
4th & 5th July 2017
Managing Innovation & Change (KL)
18th & 19th May 2017
Creative Intelligence & Strategic Intuition (KL)
4th & 5th May 2017
Disruptive Innovation (PG)
2nd & 3rd May 2017
Disruptive Innovation (PG)
24th & 25th Apr 2017
A Breakthrough Thinking with TRIZ (KL)
18th & 19th Apr 2017
Creative Intelligence & Strategic Intuition (PG)
12nd & 13rd Apr 2017
Creative Intelligence & Strategic Intuition (PG)
28th & 29th Mar 2017
Disruptive Innovation (KL)
22th & 23th Mar 2017
A Breakthrough Thinking with TRIZ (PG)
20th & 21th Mar 2017
A Breakthrough Thinking with TRIZ (PG)
27th & 28th Feb 2017
Strategic Innovation (KL)
16th & 17th Feb 2017
Managing Innovation & Change (PG)
14th & 15th Feb 2017
Managing Innovation & Change (PG)
11th & 12th Jan 2017
Strategic Innovation (PG)
9th & 10th Jan 2017
Strategic Innovation (PG)
• Dunville Past Events •
20th & 21th March 2017
Time: 9:00am - 5:00pm
Venue : Evergreen Laurel Hotel, Gurney Drive, Penang
Call us at 04 – 229 3900 or 04 – 229 6520 or email : program@dunville.com.my
Closing Date : 13th March 2017
Modern business environment is extremely dynamic and fast, information technology and global networking eliminate borders, which used to keep businesses in their comfort zones, the market continuously demands better services, competition even between small companies moves to a global scale. In search for instant innovative ideas, more and more leaders are turning to TRIZ.
TRIZ is a set of tools for systematic innovation designed to help solve complex problems, create new and innovative ideas. It works by freezing our thinking; applying the knowledge that has been used previously to solve and breakthrough problems and; by seeing the interrelation of issues arising from different systems and sub-systems in an organization.
TRIZ helps the subconscious breakout of traditional thinking patterns by understanding the connectivity and relationship of issues as part of a whole systems. It has helped many organizational leaders to learn and to find creative solutions, manage process flow, recognize the non-value adding activities and integrate ongoing innovations into its systems for continuous improvement.
Leaders will acquire systems thinking skills for deriving systematic innovative solutions in solving complex work issues and problems and driving continuous improvement process or systems in supporting organization effectiveness on a global scale.
Executives, Supervisors, Team Leaders, Heads of Department and Managers.
At the end of the program, participants will be able to :

  Learn different systems thinking skills in solving complex issues and generating creative solution
Apply richly interconnected problem situations that is appropriately described as complex issues
Handle a much greater diversity of problems simultaneously
Identify relative creative yet simple solution in the face of significant complex problem
Apply TRIZ systems thinking approach in solving complex problems through the generation of creative and inventive solution
Understand the holism of systems thinking and how to use systems idea in decision making
Acquire the skill of being creative by using system methodologies to handle complexity and transformation process
Acquire knowledge of reframing self to become skillful in dealing with complexity and change in a wider range of problem situation

TRIZ - ‘Theory of Inventive Problem Solving”

  • TRIZ - Teoriya Resheniya Izobreatatelskikh Zadatch
  • A systems thinking approach in resolving problematic contradiction
  • Cognitive acceleration through convergent and divergent thinking
  • Integrative thinking – systems and sub-systems interrelation
  • Total Systems Intervention in Continuous improvement
  • Critical Systems Practice in Continuous Improvement

Understanding the Trend of Complex Issues in Today’s Environment

  • Trend of ideality
  • Trend of uneven development of system/process
  • Trend of increasing coordination
  • Trend of Dynamization

TRIZ – Systems Thinking in Inventive Problem Solving

  • Four classical TRIZ tools
    • Scientific effect
    • Inventive standard
    • Contradictions
    • Trend of Evolution

Creativity Solutions in Supporting Ongoing Invention and Innovation

  • Creative solution through metaphor
  • Systems Dynamic in Decision Making
  • Assumption surfacing and testing
    • Force relationship
    • Idea generation through analogy process

The TRIZ 40 Principles and Ideal Final Results (IFR)

  • The process of inventing and reinventing
  • Problem definition and Perception Mapping (the flows cape)
  • Engaging on TRIZ 7-Step process approach
  • Identify the conflict and trade off elimination
  • The business conflict matrix
    • Principles and contradiction model
  • Moving into conflict elimination process
  • The Ideal Final Results (IFR)


Dr Lim Guan Chong, is a professional trainer cum management consultant covering both local and international market. He has more than 20 years of training and consultancy experience and is a certified PSMB trainer. He holds a Doctorate in Business Administration from the University of South Australia, MBA in Finance from the University of Hull, UK and a Bachelor of Science in Economics (Honours) degree from London School of Economics, University of London.

Dr Lim’s expertise lies in developing continuing intellectual and educational programs for adult-learning and was seen as a renowned change agent among his clientele. In recognition of his long-term service commitment and professional contribution towards continuing professional development, he was awarded a prestigious ‘Resource Person’ award by MIM. He was awarded with Training Excellence Award 2009 and 2010 by the Malaysian Institute of Management. Dr Lim was also appointed as the panel judge for interviewing and selecting MIM-Public Bank Manager of the Year Award.

For the past twenty years, Dr Lim has successfully conducted and developed leadership behavioural competencies for Altera Corporation and it was launched globally. Dr Lim has conducted many programs on strategic managerial leadership, organization development, talent management, succession planning, competency-based leadership development, strategic leadership, creativity and innovation, coaching and mentoring, planning, managing change and uncertainties, human resource management and performance improvement programs for organizations in both education and manufacturing and services industry. He managed to change the mindset of and developed a new cultural aspect for these organizations that led them to achieving learning transfer and positive performance. He was also appointed as the leading process consultant for managerial leadership development program using 360 degree feedback competency-based assessment system for Altera Corporation, Komag USA and Roxul Asia.

Dr Lim is a certified Process Consultant for Action Learning Process using Soft System Methodology developed by the University of South Australia. He has successfully conducted this Action Learning Process Consultation for a healthcare center, helping them transform from providing conservative health treatment to providing preventive healthcare under the guidance of the University of South Australia.

Dr Lim had been leading consulting projects in leadership competency development, managerial development using multi-rater feedback system, re-engineering of organizational human activity system, talent management and mentoring system, action learning, organization re-engineering and transformation, marketing transformation and organization development for multinational companies such as Iomega, B.Braun Industries, Altera Corporation, Komag USA, Ramatex Apparel, Olympus, Oracle, Acer Technologies, White Horse, Ramatex, Roxul Asia, Osram Semiconductors, OLED, Sumitomo and Shimano Component.

He was also appointed as Program Director for designing and delivery of diploma programs for Malaysian Textile and Apparel Industries and Press Industries. His contributions as a Program Director entails from program design, curriculum construction using work-based application methodology and post-course assessment.

For his strong business forecasting and financial management skills in international and domestic trade, Dr Lim was appointed by Malaysia Central Bank as a trainer to conduct the economics program. Besides training and consulting, Dr Lim provides public talks to CEO to share his knowledge on contemporary issues on self-improvement, self-management and motivating work force.

HRDF – SBL Application (100% reimbursement)

RM 2,600 per person
(Inclusive of materials, 2 tea breaks, lunch and certificate of attendance)
We can run this course in-house for your employees. For the a detailed training proposal, please contact us by e- mail program@dunville.com.my or call 04-229 3900 or 04-229 6520 / fax 04-2293894.

Terms and Conditions of Seminar

Registrations will only be confirmed upon payment.
Please make cheques payable to Dunville Training Centre Sdn Bhd and bank in to Hong Leong Bank 26300000560
Payment must be received at least 7 days prior to the seminar date.
There will be no refund for cancellation. However, replacements are welcomed.
The organizer reserves the right to make any amendments and / or changes to the seminar programme, venue, speakers replacement and or topics if warranted by circumstances beyond its control.